All Systems Operational
Card Purchases Operational
90 days ago
99.98 % uptime
Today
Mobile App Operational
90 days ago
99.98 % uptime
Today
iOS App Operational
90 days ago
99.98 % uptime
Today
Android App Operational
90 days ago
99.98 % uptime
Today
Send & Receive Money Operational
Debit Card Funding Operational
ATM Access Operational
Linking Bank Account Operational
Bank Transfers Operational
Direct Deposit Operational
Create Account Operational
Referral Bonuses Operational
Support Operational
Help Center Operational
Live Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Resolved - Functionality has been restored.
May 9, 16:05 PDT
Investigating - Due to an issue with multiple services, the Step app may be unable to load or some operations may fail. We are working as quickly as possible to restore full functionality.
May 9, 15:20 PDT
Completed - The scheduled maintenance has been completed.
May 9, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 PDT
Scheduled - We will be undergoing scheduled database maintenance during this time. Some functionality may not be available.
May 3, 11:34 PDT
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.