Step Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Card Purchases Operational

90 days ago

99.98 % uptime

Today

Mobile App Operational

90 days ago

99.98 % uptime

Today

iOS App Operational

90 days ago

99.98 % uptime

Today

Android App Operational

90 days ago

99.98 % uptime

Today

Send & Receive Money Operational

Debit Card Funding Operational

ATM Access Operational

Linking Bank Account Operational

Bank Transfers Operational

Direct Deposit Operational

Create Account Operational

Referral Bonuses Operational

Support Operational

Help Center Operational

Live Chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

Partial outage

Resolved - Functionality has been restored.
May 9, 16:05 PDT

Investigating - Due to an issue with multiple services, the Step app may be unable to load or some operations may fail. We are working as quickly as possible to restore full functionality.
May 9, 15:20 PDT

Daatabase maintenance

Completed - The scheduled maintenance has been completed.
May 9, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 PDT

Scheduled - We will be undergoing scheduled database maintenance during this time. Some functionality may not be available.
May 3, 11:34 PDT

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

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